Subaru

Brown Subaru

960 Hilton Heights Road ,
Directions Charlottesville, VA 22901

  • Call or Text Sales: (877) 778-5246
  • Service: (877) 720-6915
  • Parts: (877) 635-8514

You'll Love the Service

Info

Customer Testimonials


Hear What Our Customers Have to Say

Heather was great. She worked hard to find the XV I wanted, got it and I am loving it!
Kennan Seaman
I have recently purchased a 2014 Forester from Brown Subaru and my dealings with the sales department, specifically Christian McFarland were excellent. I had some reservations going in to the dealership, due to some previous warnings from others who had a less than optimal experience in the past. I found all I encountered in the sales department to be helpful and courteous and would not hesitate to purchase another car there in the future.
Ed Nordenschild
Staff knowledgeable and helpful. Felt as if they were concerned about my needs and wants. Smooth transfer and good deal.
Kenneth Dove

As always great service and great people.Thank You

James Lyne
I worked with Shawn Kennedy. I got the car I wanted and a great rate. The entire staff is helpful and knowledgeable. I love my car and look forward to working with Brown Subaru.
Gina Corell
I had a great experience at Brown Subaru. All of the staff were incredibly friendly-even the folks that weren't working with me directly-and they made me feel as though they really valued my business. Christian took the time to explain everything to me carefully, and did a great job of showing me all of the features on the car I bought (as well as the other model I was considering). I also felt that he and Dave gave me a very fair price, both for the new car and for my traded in vehicle. As a woman coming into the dealership alone, I didn't know what to expect, as I've heard some horror stories about other car company dealerships. I needn't have worried, as the staff at Brown were exemplary in every way. There was no hard sell or pressure at all; they made me feel confident and in control every step of the way. I had never financed a car or any other large purchase before, but they made the whole process so easy. They explained all of the details to me and made sure I was happy. The fact that they can take care of the whole registration process as you buy the car is amazing too-no need for me to wait around at the DMV. I've always had great experiences taking my previous Subaru to the service center at Brown as well, so I feel really confident that they'll help me take great care of my new Subaru as well.
Lauren Turek

April Powell and Bob in Service have been outstanding in helping me resolve the problem with a faulty engine in my 2014 Forester. The Oil Consumption Tests went on forever and were certainly inconveniencing, but April's assistance throughout the process made the whole thing considerably less frustrating. April handled a situation that was not of her making with competence and thoroughness and earned my confidence and appreciation. I want you to know your Service Department is in excellent hands.  

Bill Guerrant

Extremely polite, everyone I encountered.  Loved the 'quiet room'. I had a day of medical emergencies with family in California and this room was made to order that offered just what I needed while I waited for my car. You were recommended by Nick Kennedy at a car service in Orange.

Sherrill Carrie

I'm writing to report that I was incredibly pleased with the service I received at Brown Subaru on Wednesday, July 30th. I believe that my service advisor's name was April Powell. I came to Brown without a service appointment. I am new to Charlottesville, have just been driving over 3,000 miles in 3 weeks, had just had my Oil light come on a few days prior, and as we plan to drive another 1,500 miles over the next week, felt an urgent need to establish a relationship with Brown and receive a full service update as soon as possible. April was incredibly helpful, reassuring me that that could be done within 90 minutes of my arrival. She explained in great detail what service and maintenance was performed on the car and made it all very easy.

We will see you soon! And especially for our next routine maintenance, and a inside detail job soon as well.

Jane Mahoney

Contact

Brown Subaru

960 Hilton Heights Road
Directions Charlottesville, VA 22901

  • Call or Text Sales: (877) 778-5246
  • Service: (877) 720-6915
  • Parts: (877) 635-8514

Hours

  • Monday 9:00AM-8:00PM
  • Tuesday 9:00AM-8:00PM
  • Wednesday 9:00AM-8:00PM
  • Thursday 9:00AM-8:00PM
  • Friday 9:00AM-8:00PM
  • Saturday 9:00AM-6:00PM
  • Sunday Closed